
Application Engineer - Shanghai, China
Plasma and Reactive Gas Solutions
About the company:
*MNC with manufacturing plants in USA, South America and China.
This MNC is a global provider of instruments, subsystems and process control solutions that measure, control, power, monitor and analyze critical parameters of advanced manufacturing processes to improve process performance and productivity in semiconductor industry, life sciences, research, and industrial technology applications and others.
*MNC stands for Multinational Company
Application Engineer
职位信息
Application Engineer - MNC Plasma and Reactive Gas Solutions (China)
MNC Plasma & Reactive Gas team is seeking an enthusiastic driven Application Engineer to support on-site customer activities for our growing product lines. Your mission is to provide unmatched customer support and satisfaction, excellent products expertise and be the on-site representative of MNC Business unit - Plasma and Reactive Gas. Guide customers in their equipment development with related integration, support troubleshooting, application and process development for related products.
You are exhilarated by technology, you want to help make products shine in the marketplace. You want to be part of a winning team!
Responsibilities:
· Work closely with customers to resolve product technical and application issues, supports escalations as needed.
· Act as a technical consultant and advise customers on MNC Plasma and Ozone products BKMs
· Interact cross-functionally with local Sales & Support team, factory engineering and product management to ensure alignment with customer’s needs.
· Provide complex technical support for the development and implementation of customer applications to ensure product and process performance and reliability.
· Assess performances of the installed base, assess changes required to upgrade products (as customer process requirements change) and provide continued support as required.
· Perform training function for employees and customers as required on MNC Plasma and Ozone products.
· Provide hands-on support for joint development activities with customer product development personnel.
· Identify unmet market needs and provide prompt feedback to the Product Groups for potential new opportunities and products.
· Travel to factory as required to participate in product/process development activities and/or hands-on training.
· Produce application notes for defined topics.
· Obtain first-hand knowledge on customer process tools and applications, competition intelligence
Requirements:
· B.S. degree with 5 or more years of experience in the area of semiconductor manufacturing process or equipment engineering.
· Strong semiconductor plasma, RF, power supply and vacuum technology experience.
· Demonstrated ability to troubleshoot complex equipment containing mechanical, electrical, and software components and communicate identified problems
· Ability to collect/organize/ and effectively use data pertinent to the analysis of field issues.
· Must be proficient in using basic laboratory tools, such as data acquisition system, oscilloscope, etc.
· Expertise in distilling and solving complex problems is a must
· Proficient in using productivity enhancing tools, such as laptop and all Office software.
· Must have solid communication skills involving Chinese and English.
Preferred Qualifications:
· MS degree in a technical discipline highly desirable
· 300mm semiconductor fab experience sustaining or developing PVD, CVD and/or ALD processes/equipment
· Fundamental understanding of sub-45 nm device construction and associated manufacturing process flows
· Proven track record of effective customer interactions in semiconductor manufacturing.
· Experience using DOE for experimental design and data analysis/ visualization
· Ability to provide market intelligence related to the new emerging technology and competitive activities.
Other:
· China and international travel
· Occasional work hour flexibility to accommodate international conferencing and deadlines.
To speed up the process please answer the following questions to help us learn more about
you.
We will not use your information in any way that you do not explicitly approve. Discretion and
professionalism are part of our core values.
The more details you offer easier will be for us to help you. Inquiries with incomplete
information might or might not be considered.
1. Please make sure in title specify the desired advertised position.
2. WeChat name is optional but is a BIG PLUS to be able to help you better.
3. Before applying please take time to understand the JD thoroughly and please do not
ignore "must haves" in requirements.
Plasma and Reactive Gas Solutions
About the company:
*MNC with manufacturing plants in USA, South America and China.
This MNC is a global provider of instruments, subsystems and process control solutions that measure, control, power, monitor and analyze critical parameters of advanced manufacturing processes to improve process performance and productivity in semiconductor industry, life sciences, research, and industrial technology applications and others.
*MNC stands for Multinational Company
Application Engineer
职位信息
Application Engineer - MNC Plasma and Reactive Gas Solutions (China)
MNC Plasma & Reactive Gas team is seeking an enthusiastic driven Application Engineer to support on-site customer activities for our growing product lines. Your mission is to provide unmatched customer support and satisfaction, excellent products expertise and be the on-site representative of MNC Business unit - Plasma and Reactive Gas. Guide customers in their equipment development with related integration, support troubleshooting, application and process development for related products.
You are exhilarated by technology, you want to help make products shine in the marketplace. You want to be part of a winning team!
Responsibilities:
· Work closely with customers to resolve product technical and application issues, supports escalations as needed.
· Act as a technical consultant and advise customers on MNC Plasma and Ozone products BKMs
· Interact cross-functionally with local Sales & Support team, factory engineering and product management to ensure alignment with customer’s needs.
· Provide complex technical support for the development and implementation of customer applications to ensure product and process performance and reliability.
· Assess performances of the installed base, assess changes required to upgrade products (as customer process requirements change) and provide continued support as required.
· Perform training function for employees and customers as required on MNC Plasma and Ozone products.
· Provide hands-on support for joint development activities with customer product development personnel.
· Identify unmet market needs and provide prompt feedback to the Product Groups for potential new opportunities and products.
· Travel to factory as required to participate in product/process development activities and/or hands-on training.
· Produce application notes for defined topics.
· Obtain first-hand knowledge on customer process tools and applications, competition intelligence
Requirements:
· B.S. degree with 5 or more years of experience in the area of semiconductor manufacturing process or equipment engineering.
· Strong semiconductor plasma, RF, power supply and vacuum technology experience.
· Demonstrated ability to troubleshoot complex equipment containing mechanical, electrical, and software components and communicate identified problems
· Ability to collect/organize/ and effectively use data pertinent to the analysis of field issues.
· Must be proficient in using basic laboratory tools, such as data acquisition system, oscilloscope, etc.
· Expertise in distilling and solving complex problems is a must
· Proficient in using productivity enhancing tools, such as laptop and all Office software.
· Must have solid communication skills involving Chinese and English.
Preferred Qualifications:
· MS degree in a technical discipline highly desirable
· 300mm semiconductor fab experience sustaining or developing PVD, CVD and/or ALD processes/equipment
· Fundamental understanding of sub-45 nm device construction and associated manufacturing process flows
· Proven track record of effective customer interactions in semiconductor manufacturing.
· Experience using DOE for experimental design and data analysis/ visualization
· Ability to provide market intelligence related to the new emerging technology and competitive activities.
Other:
· China and international travel
· Occasional work hour flexibility to accommodate international conferencing and deadlines.
To speed up the process please answer the following questions to help us learn more about
you.
We will not use your information in any way that you do not explicitly approve. Discretion and
professionalism are part of our core values.
The more details you offer easier will be for us to help you. Inquiries with incomplete
information might or might not be considered.
1. Please make sure in title specify the desired advertised position.
2. WeChat name is optional but is a BIG PLUS to be able to help you better.
3. Before applying please take time to understand the JD thoroughly and please do not
ignore "must haves" in requirements.