Sales Engineer - Industry, China
Application Support Manager (Shanghai, China)
JOB DESCRIPTION
Reporting to: Segment Sales Manager
LOCATION: China (Shanghai, Pudong)
Company:
For more than 100 years, global company has served as a guarantee for high-end vacuum technology, a high quality comprehensive solution, and first-class service. Thanks to close collaboration with customers and continuous focus on customer needs, are constantly optimizing and expanding product portfolio. Service program extends from vacuum pumps through measurement and analysis equipment right up to complete vacuum systems.
Multinational Global company with HQ in Europe has nearly 3000 employees worldwide and more than 20 subsidiaries.
Serving customers in the scientific research, microelectronics, life and health sciences, industrial manufacturing and defense/security markets. Over 100 years of industry knowledge and expertise across a broad range of technologies allowing the company to continually deliver innovative products in the areas of vacuum technology, instrumentation, measuring to enhance the capabilities and productivity of its customers' manufacturing, engineering and research applications. In addition, MNC has built a strong history of partnering with OEM customers, delivering solutions from sub-assemblies to full solutions including design, testing and manufacturing.
Main responsibility
Soft skill
English both oral and written
Why Join Us?
Competitive company resource and benefit offered
Large company platform for career development
The best products in its market worldwide
Dynamic company culture and team environment
Travel opportunities
Reporting to: Segment Sales Manager
LOCATION: China (Shanghai, Pudong)
Company:
For more than 100 years, global company has served as a guarantee for high-end vacuum technology, a high quality comprehensive solution, and first-class service. Thanks to close collaboration with customers and continuous focus on customer needs, are constantly optimizing and expanding product portfolio. Service program extends from vacuum pumps through measurement and analysis equipment right up to complete vacuum systems.
Multinational Global company with HQ in Europe has nearly 3000 employees worldwide and more than 20 subsidiaries.
Serving customers in the scientific research, microelectronics, life and health sciences, industrial manufacturing and defense/security markets. Over 100 years of industry knowledge and expertise across a broad range of technologies allowing the company to continually deliver innovative products in the areas of vacuum technology, instrumentation, measuring to enhance the capabilities and productivity of its customers' manufacturing, engineering and research applications. In addition, MNC has built a strong history of partnering with OEM customers, delivering solutions from sub-assemblies to full solutions including design, testing and manufacturing.
Main responsibility
- Support Sales Force:
- Visit customer with sales for technical/application aspects.
- Complete and sign application visa:
- Get relevant application information from customer.
- After validations with PV SAS HQ, recomend best corresponding pumping solution (using Vactran software if needed) including peripheral accessories to the pump.
- Provide part number.
- Evaluate failure risk during warranty perio depending on actual chosen pumping solution.
- Instruct FSE on suitable pump settings.
- Support Service:
- Survey pump installed base to identify critical situation which would need corrective action - investigate pump process failure root cause in coordination with customer quality manager and PV SAS HQ
- Technical support leader:
- Be the only contact windows of key-account for technical questions. Provide answers with the help of other departments and HQ.
- Mandatory:
- Minimum 10 years experience in vacuum and customer production processes with preference for Semiconductor and/or Solar and/or FPD Markets.
- Familiar with factories environment both from facility and clean room side.
- Chemist profil.
- Management experience.
- Fluent English.
- Optional:
- Familiar with semiconductor production technological steps such as CVD, Etch, Implantation, Photolithography, Diffusion, Metrology, Epitaxy and tool OEMs.
Soft skill
- Management experience.
English both oral and written
Why Join Us?
Competitive company resource and benefit offered
Large company platform for career development
The best products in its market worldwide
Dynamic company culture and team environment
Travel opportunities
If you are interested in exploring any of the advertised open opportunities, please help us learn more about you.
We will not use your information in any way that you do not explicitly approve. Discretion and professionalism are part of our core values.
The more details you send us, the easier it will be for us to help you. Inquiries without enough information may or may not be considered.
1. Please make sure that you specify which advertised position you are inquiring about in the title of the form.
2. Your Skype I.D. or Wechat ID is important information for us to be able to communicate more effectively.
3. Before applying, please take the time to understand the job description thoroughly and please do not ignore the "must haves" in the requirements section. For example, if the JD specifically asks for "X" national, it is pointless to ask: " I am not an "X" national but may I apply"? These kind of questions are low priority or might not be considered at all.
We will not use your information in any way that you do not explicitly approve. Discretion and professionalism are part of our core values.
The more details you send us, the easier it will be for us to help you. Inquiries without enough information may or may not be considered.
1. Please make sure that you specify which advertised position you are inquiring about in the title of the form.
2. Your Skype I.D. or Wechat ID is important information for us to be able to communicate more effectively.
3. Before applying, please take the time to understand the job description thoroughly and please do not ignore the "must haves" in the requirements section. For example, if the JD specifically asks for "X" national, it is pointless to ask: " I am not an "X" national but may I apply"? These kind of questions are low priority or might not be considered at all.